Privacy Policy
Last updated: January 16, 2026
1. Introduction
AeroBooking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by AeroBooking when you visit our website at aerobooking.org or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information you provide to us, including:
- Name, email address, phone number
- Passport information and travel documents
- Payment information (credit card details, billing address)
- Travel preferences and special requests
- Account credentials (username, password)
2.2 Automatically Collected Information
When you use our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages viewed and time spent on our website
- Referring website and search terms
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your flight bookings
- Communicating with you about your reservations
- Providing customer support and responding to inquiries
- Sending promotional offers and travel deals (with your consent)
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
We share your information with airlines, hotels, and other travel service providers to complete your bookings.
4.2 Business Partners
We may share information with trusted business partners who help us provide services, such as payment processors and customer service providers.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Portability of your data
- Objection to processing of your information
- Withdrawal of consent (where applicable)
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Travel booking information may be retained for up to 7 years for accounting and legal purposes.
10. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Cancellation Policy
Our cancellation policy varies depending on the type of fare and airline selected:
Flexible Fares
Can be cancelled up to 24 hours before departure with minimal fees. Refund processing time: 5-10 business days.
Non-Refundable Fares
These tickets cannot be cancelled for a refund. Changes may be possible with fees and fare differences.
13. Refund Policy
Refunds are subject to airline policies and fare conditions:
- Refundable tickets: Full refund minus service fees (if applicable)
- Non-refundable tickets: Taxes and fees refund only
- Travel insurance claims: Processed according to insurance terms
- Processing time: 7-21 business days depending on payment method
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: